Introduction
Creator HUB (“Creator HUB”, “we”, “us” or “our”) operates a digital resource platform for video editors, motion designers, VFX artists, content creators and other creative professionals.
We respect your privacy and aim to be transparent about the limited personal and technical information that may be processed when you use our website. Our goal is to provide a fast, secure and accessible experience while protecting your information.
No account required. You do not need to register, create a profile or provide payment details to browse Creator HUB or access free resources.
This policy explains what information may be collected, how cookies and third-party technologies are used, and the choices available to you.
Information We Collect
Information you provide
You may choose to share information with us when you use the Contact Support page or another official communication channel. Depending on your enquiry, this may include:
- Contact details — your name and email address.
- Message content — the subject and details of your request.
- Technical details — software versions, system information, error messages or resource URLs you include when reporting an issue.
We use this information to respond to your request, investigate technical problems, fix broken resources or links, and provide support. We do not ask for more information than we need to help you.
Information collected automatically
Like most websites, Creator HUB may automatically receive certain technical information when your browser connects to our servers, such as:
- IP address
- Browser type and version
- Operating system and device information
- Screen or display information
- Referring website or page
- Date and time of access
- Pages and resources requested
- HTTP response and error information
We use this information for security, performance monitoring, troubleshooting, traffic analysis, abuse prevention and general service improvement.
Cookies & Similar Technologies
Creator HUB may use cookies, browser storage, pixels, tags and similar technologies to operate and improve the website.
Essential and functional storage
Some browser storage may be used to remember non-sensitive preferences, such as interface settings or recent searches. This information stays in your browser and is not linked to a personal account.
Third-party technologies
Third-party services integrated into the website may use cookies or similar technologies for advertising, analytics, performance measurement, security and functionality. Depending on the features active on the site, these may include Google AdSense, Google Analytics and Microsoft Clarity.
Advertising
Creator HUB may display advertisements through Google AdSense and related Google advertising technologies.
Advertising providers may use cookies, device identifiers or similar technologies to measure ad performance and, where permitted by law and your settings, show ads based on your browsing activity.
Where consent is required by law, we may use Google’s consent-management tools to present the appropriate privacy choices. You can review or change your ad personalization preferences at any time through Google’s Ads Settings.
Analytics & Performance
We may use analytics services to understand how visitors use Creator HUB and to improve the experience.
Google Tag Manager & Google Analytics
These tools may provide aggregated information such as page views, traffic sources, session activity, general geographic region, device and browser type, and interaction patterns.
Microsoft Clarity
Clarity may be used to understand usability, including scrolling, navigation and interaction patterns, through aggregated user-experience signals.
Analytics are used only to understand and improve Creator HUB. These tools cannot access your creative projects or files stored on your devices.
External Download Providers
Some resources are hosted or distributed through external services, such as Google Drive, MediaFire, MEGA, GitHub or other file-hosting platforms.
When you follow an external link, your activity takes place on that provider’s website and is governed by its own privacy policy, cookies and terms. Creator HUB does not control the practices of independent third-party services, so we recommend reviewing their policies before using them.
Security & Data Retention
We take reasonable measures to protect the website and any information you share with us, including:
- HTTPS/TLS encryption for all communication with the website.
- Security monitoring and abuse-prevention measures.
- Protection against unauthorized access and malicious traffic.
- Careful handling of support and contact information.
Messages sent through our contact channels are kept only as long as reasonably necessary to respond, investigate an issue, maintain relevant records or meet legal and operational requirements.
We never sell your data. Creator HUB does not sell, rent or trade email addresses or support information to data brokers or any other party.
Contact Form & Support Messages
When you send a message through the Contact Support page, we receive your name, email address, subject and message. A copy is emailed to the site administrator and a copy is stored privately in the website dashboard so that no request is lost. These messages are visible only to site administrators.
We use this information only to answer your request. Messages are deleted when they are no longer needed, and you can ask us to delete yours at any time.
Download Statistics
When you click a Download button, the website adds one to that resource’s download counter. The counter is a simple number used to show which resources are most popular. It does not record who you are, your IP address or any other personal information.
Consent for Cookies & Personalised Ads
For visitors in the European Economic Area, the United Kingdom and Switzerland, Creator HUB uses a Google-certified consent management platform (CMP) to ask for your consent before cookies or similar technologies are used for personalised advertising.
You can change or withdraw your choice at any time through the privacy and cookie settings link shown by the consent message. If you do not consent, you may still see non-personalised or limited ads.
Children’s Privacy
Creator HUB is a general-audience platform for people interested in digital media production. We do not knowingly collect personal information from children under 13.
If you believe a child has shared personal information with us, please contact us through the Contact Support page and we will take reasonable steps to review and delete it.
Your Privacy Choices & Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct information that is inaccurate.
- Delete information you have provided to us.
- Object to or restrict certain processing, including personalised advertising.
- Withdraw consent at any time, where processing is based on consent.
- Opt out of the sale or sharing of personal information, where applicable (for example under California law). Creator HUB does not sell personal information.
To make a request, contact us using the details below. We may need to confirm your identity before acting on it. You also have the right to complain to your local data protection authority.
Managing cookies
Most browsers let you block or restrict cookies, delete stored cookies, receive a notice when cookies are set, and manage site storage and permissions. Disabling some cookies may affect certain features of the website.
Removing your contact information
If you have contacted us and would like your message or personal information removed, send a request through the Contact Support page. We will review and process legitimate requests in line with applicable law.
Third-Party Privacy Policies
This policy applies only to Creator HUB. Linked or integrated third-party websites and services operate independently under their own privacy practices, cookies and retention policies. Please review their policies before sharing personal information with them.
Changes to This Policy
We may update this Privacy Policy to reflect changes to our website, technology, third-party services, legal requirements or privacy practices. When we do, we will revise the “Last updated” date at the top of this page.
Contact Us
For questions about this Privacy Policy, our privacy practices or data removal, please reach us through the Contact Support page or by email at our Contact Support page.